Terms of use
Welcome to the Azalay website. By accessing and using this site, you agree to the following terms of use. Please read them carefully.
1. General Information
These terms of use govern access to and use of our website and services. By using our site, you agree to be bound by these terms.
2. Intellectual Property
All content on our site (texts, images, logos, graphics, etc.) is protected by copyright and other intellectual property rights. Any unauthorized reproduction, distribution, or use of these contents is strictly prohibited.
3. Products
We strive to accurately describe and present our products. However, product colors may vary slightly due to your screen settings. We cannot guarantee that your screen will display colors accurately.
4. Orders and Payment
All orders placed on our site are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason. Prices are in Euros and include applicable taxes. Shipping costs are added to the total price at checkout.
5. Delivery
We ship our products within Europe. Delivery times may vary depending on the destination and transportation conditions. We are not responsible for delivery delays beyond our control.
6. Returns and refunds
If you are not satisfied with your purchase, you may return the products within 30 days of receipt, provided they are in their original condition. Please consult our return policy for more details.
7. Confidentiality
We respect your privacy and are committed to protecting your personal information. Please consult our privacy policy to find out more about how we collect, use and protect your data.
8. Limitation of Liability
We will not be liable for any indirect, special, incidental or consequential damages arising out of the use of or inability to use our products or services.
9. Changes to the Terms of Use
We reserve the right to modify these terms of use at any time. Any changes will be posted on this page and will take effect immediately upon publication.
10. Contact
If you have any questions about these terms of use, please contact us at azalay.sahel@gmail.com
Privacy policy
At Azalay, we are committed to protecting the privacy of our customers and users. This privacy policy explains how we collect, use, disclose and protect your personal information.
1. Collection of Personal Information
We collect various types of information when you use our website, place orders or interact with us. The types of information we may collect include:
Contact information: name, e-mail address, telephone number, postal address.
Payment information: credit card details or other payment information.
Account information: username, password, account preferences.
Browsing information: IP address, browser type, pages visited, time spent on the site.
2. Use of Personal Information
We use your personal information to :
Process and manage your orders.
Communicate with you about your order and our shop.
To improve our website and services.
To personalise your experience on our site.
Send you promotional offers and news from our shop (if you have consented to receive marketing communications).
3. Sharing of Personal Information
We do not sell, trade or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, we may share your information with:
Payment service providers.
Delivery services.
Data analysis tools.
4. Protection of Personal Information
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Consequently, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our site uses cookies and other tracking technologies to enhance your online experience. Cookies are small files that are stored on your device and help us analyse the use of our site and personalise the content. You can set your browser to refuse cookies, but this may affect the functionality of our site.
6. Your rights
You have the right to :
Access your personal information.
Correct inaccurate or incomplete information.
Request the deletion of your personal information.s personnelles.
Oppose the processing of your personal data.
Request the portability of your personal information.
To exercise these rights, please contact us at azalay.sahel@gmail.com
7. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to consult this page regularly to stay informed of any changes.
8. Contact
If you have any questions about this privacy policy, please contact us at azalay.sahel@gmail.com